Privacy Policy for Serene Aravali Spa & Resort

Last updated: May 2025
Website: http://serenearavali.com

Serene Aravali Spa & Resort (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, share, and secure your personal information when you visit or interact with our website.

1. Who We Are

Serene Aravali Spa & Resort is a luxury retreat located on Kharekhari Road, Pushkar, Ajmer, Rajasthan, India. Our website address is: http://serenearavali.com

2. Information We Collect

2.1 Comments & Reviews

When you leave a comment or review on our site, we collect:

  • The content of your comment
  • Your name and email address (as entered)
  • Your IP address and browser user-agent string (to help with spam detection)

If you provide an email address, we may send it (as a hashed string) to the Gravatar service to retrieve your avatar. Gravatar’s privacy policy is here: https://automattic.com/privacy/.

2.2 Media Uploads

If you upload images (e.g. as part of a review), please be aware that EXIF metadata (including GPS location) can be extracted by others. We recommend stripping location data before uploading.

3. Cookies & Tracking

We use cookies to enhance your experience:

  • Comment-saving cookies
    If you choose to save your name, email, and website when leaving a comment, we set cookies that last one year so you don’t have to re-enter your details.
  • Login cookies
    When you visit our login page, we set a temporary cookie to see if your browser accepts cookies.
    After logging in, we store:
    • A session cookie (expires after two days)
    • A “Remember Me” cookie (expires after two weeks, if selected)
    • A screen-options cookie (persists for one year)
  • Post-edit Cookie
    If you edit or publish an article, we set a short-lived cookie (expires after 24 hours) that records the post ID for your convenience.

4. Embedded Content from Other Websites

Articles or pages on our site may include embedded content (e.g. videos, maps, social widgets). Embedded content behaves exactly as if you had visited the source website itself. Those third parties may:

  • Collect data about you
  • Set their own cookies
  • Track your interactions with embedded content

We recommend reviewing the privacy policies of those third-party services.

5. Who We Share Your Data With

  • Spam protection services (e.g. Akismet, Gravatar) to keep our discussion areas safe.
  • Payment processors if you book or purchase directly on our site (we do not store your payment card details).
  • Legal or regulatory authorities if required by law (e.g. court orders).

If you request a password reset, your IP address will be included in the reset email.

6. How Long We Retain Your Data

  • Comments & reviews (and their metadata) are kept indefinitely so we can recognize and auto-approve any follow-ups.
  • Registered users’ profiles remain until you delete your account. You can view, modify, or delete your personal data at any time through your account settings.

7. Your Rights Over Your Data

Under applicable law you may:

  1. Access a copy of the personal data we hold about you.
  2. Correct any inaccuracies in your data.
  3. Delete your personal data (subject to legal obligations).
  4. Restrict or object to certain processing activities.
  5. Withdraw consent at any time, where processing is based on your consent.
  6. Data portability: request an export of your data in a machine-readable format.

To exercise any of these rights, please contact us (see below).

8. Where Your Data Is Sent

  • Automated spam checks (e.g. Akismet).
  • Gravatar (to fetch avatars).
  • Analytics providers if you’ve opted in (e.g. Google Analytics).
  • CDN providers for static assets (e.g. images, stylesheets).

9. Changes to This Privacy Policy

We may update this policy from time to time. A notice will be posted on our site and the Last updated date will be revised.

10. Contact Us

If you have any questions about this policy or wish to make a data request, please email us at:

Serene Aravali Spa & Resort
Kharekhari Road, Pushkar – 305022, Ajmer, Rajasthan, India
Email: serenearavali@gmail.com
Phone: +91 9672 972 782

Thank you for trusting Serene Aravali with your personal information. We’re committed to keeping it safe.